HSBC Card Services are the rudest folks EVER!
I have an HSBC card, but that's not the problem. So does one of my daughters.
My daughter was out of town all weekend and apparently, she is a little late on her card payment.
The phone calls started at 8:30 yesterday morning. And they kept coming all day long, about once an hour. I told them after the first one that she wasn't gonna be home all day, but they kept calling. It was Sunday and the PGA Championship was on TV!
I asked to speak to a supervisor after about the fifth call and they hung up on me. I then informed them that they'd NEVER speak to my daughter on MY house phone until I did speak to a supervisor. They kept calling until around 8:30 last night and then they started up again at 8:15 this morning. When the girl called this morning I told her I wanted to speak to a supervisor and she said, I'll just call back later! I said, you're not picking up on this are you? You will never speak to her on this line until I speak to your supervisor! She hung up.
I googled HSBC this morning and found an 800 customer service number and called it and THEY hung up on me!
So now, I won't allow my daughter to speak to them on my phone. I answer every time they call. I use some of the most choice words I know when I speak to them. I figure they'll either start using the cell number that my wife and I both gave them, or they just like being spoken to like a broke down Tijuana whore!
Some bad news last night...
I still feel like I could call my friend right now to head out and play a round. He was almost always up for it. He put a thought in my head on the golf course that I still use. An idea of what club to hit off the tee on par fours, based on the distance. Under 350, leave the driver in the bag and it's worked for me for a while now. Most of the time anyway.
Rick was pretty mellow. I think the only thing I ever saw him get really mad at was his golf swing. I'll miss him on the course. We had a lot of good times playing golf together. We cheered each others good shots and laughed at each others bad ones.
Rick Mort was just an all around good guy and I will miss him.