The Ugly American: So, here's what happened.... Locations of visitors to this page
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The Ugly American
Friday, August 15, 2008
  So, here's what happened....
A couple of days ago one of my big TVs died. No, I don't have an HDTV yet, this is one of those older heavier TVs. A 32" Sanyo.

Yesterday afternoon I loaded the TV onto the back of my pickup and headed out to a TV repair shop that I was familiar with. They'd done work on some other TVs of mine years ago and the work had been acceptable. It took a few days, but that's to be expected. But I called before I took the TV over there. You know, it was 4:30 in the afternoon, so I wanted to make sure they were still open. The girl on the other end of the phone said they were open until 5PM. Cool, I said, and hung up.

I asked a buddy to give me a hand (that puppy's heavy man!) and we loaded the TV on the back of my truck and drove it the mile down the road. You see one of the reasons that I asked a friend to help me, other than the fact that a 32" TV weighs a ton was because the woman at Maurice Electronics had told me that she was usually there alone and she couldn't help me move the TV into the store.

I got to Maurice Electronics at 4:46PM. The doors were locked, the place was empty. I called the number that I had called not 15 minutes earlier and got a recording. The recording told me that the normal operating hours were whatever till 5PM. Then the recording told me that if I had reached this recording during normal business hours that I should try again, because all lines were probably busy and if not then I should leave a message.

I left them a message and let me tell you it wasn't a very pleasant message. I was furious! I'd asked a friend to take time out of his day to help me and then these A-holes screw me like that? She could have said they were open until 4:45, 4:30, anything like that and I wouldn't have even tried it! But no, she told me 5PM. But I had to be cool as I got back in my truck. No burning rubber, pulling out of the parking lot like an idiot or anything like that. You know, I had a 32" TV on the back of my truck! Breathe Andy! Breathe! I called home to vent. It helped a little.

My daughter went to work (at the urging of her mother) and found another TV repair shop and she said they were supposed to be open until 6 or 6:30. When I tried to call the line was busy. I decided to take a chance. I already had the TV loaded on the truck anyway. So, I drove over to this place. Bridge TV.

When I got to Bridge TV and spoke with Noel he asked me what was wrong with the TV. My daughter and I explained how the TV had died and he said, I'm pretty sure I can fix it. I've seen this a hundred times before and I have the parts. I'll look at it and call you in about 15 minutes and let you know if it's what I think it is.

I went home and sure enough, Noel called me 15 minutes later. He told me that it was what he thought it was and told me how much it would cost to fix it and if I wanted it could be ready in 15 minutes! 15 minutes!?!?! I said do it!

At a little after six last night I was putting my TV back in the entertainment center! How freaking awesome is that? I had my TV repaired and back in my house in an hour and a half all because somebody else screwed up. If that woman at Maurice hadn't been so damned lazy and closed the store early, there'd still be a big hole in the middle of the entertainment center, but thanks to her laziness, I already have my TV back. And this new place is a lot closer to my house, not even a quarter mile away!

I win!

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It's pretty cool when things come together like that. Glad you got your t.v. back. If you like the Olympics it is a terrible time to be without t.v.

Mountain Sage
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Not sure if I am THE ugly American, but I must be AN ugly American, because some Canadian told me so!!!

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Location: Virginia Beach, United States

20 year Navy vet, originally from NJ now living in Virginia Beach and yeah, Life Is Good!

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