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The Ugly American
Monday, July 31, 2006
  Pretty cool story for you...
So...my truck is acting up...no AC...and trust me, these days in Virginia Beach, you gotta have AC!

Anyway, I took my truck down to the local Shell station, because they claim to be AC experts...well, two AC system Freon charges later, my AC still wasn't working. I called the guy at the Shell station and he said...replace this...replace that...$600 and change and...$600!!! Hold the phone here boss...you killing me! He told me he wasn't trying to...but...always with the buts! I told him I'd call him back!

This all started Friday before last when I picked my truck up at the long term parking at the airport...I got in my truck on that Friday night and had no AC. Yeah, I was crying! There ain't a lot of places that work on vehicles open on Saturday, so I suffered through the weekend. The Shell guys started working on my truck on Monday...I'd have AC for half a day and then it would get warmer and warmer...

So..Saturday morning...yeah, more than a week later, I'm calling around trying to find an honest mechanic. I used to have one that I trusted completely, but he had left the shop he worked before and I had no way to find him. I called the shop that my trusted friend used to work to ask for a recommendation...you see, they don't do AC work there...anyway, the guy I talked to on the phone recommended one of the local Firestone places. I'd had luck with one of them before and went looking in the phone book for that particular shop.

I called the Firestone that I thought was the right one and the guy on the other end said, "Good morning, Firestone, this is Ken." Ken was the name of the honest mechanic I knew before...and the voice sounded awful familiar to me...

I started describing my problem...
"'98 Dodge Dakota...5.2 liter engine...bla bla bla..."
and the guy on the other end says..."is that Dakota blue?"
I said..."yeah...is this my buddy Ken from Mizer?"
"Andy!", he yells into the phone!

My response to that was..."Ken, I don't even need to talk to you, I'm bringing my truck right over!"

My mistake on Saturday morning was telling Ken what was wrong with my truck instead of letting him investigate and fix it right. I had AC for another half a day.

This morning I called my buddy back and told him that it was Tango Uniform again...
He has my truck now…he’s already called me and told me he’s got it figured out and it’ll be fixed today. I gave him extra stuff to do…you know, oil change, and some other scheduled maintenance kind of stuff…

By accident I found my honest mechanic again…when you find someone that does the job right and doesn’t try to cheat you, you gotta stick with them.

So, if you’re in Hampton Roads and you need an honest mechanic, go the Firestone on Military Hwy in Norfolk...the one by the mall...and ask for Ken. Tell him Andy sent you. He’ll treat you fair and you’ll never look for another mechanic…EVER!


One more thing...if you don't know what Tango Uniform means...you have to ask...
 
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Not sure if I am THE ugly American, but I must be AN ugly American, because some Canadian told me so!!!

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Location: Virginia Beach, United States

20 year Navy vet, originally from NJ now living in Virginia Beach and yeah, Life Is Good!

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